Welcome to Novi Global, your trusted partner for comprehensive Amazon account management and appeal services. 

We specialize in optimizing your seller performance, resolving account issues swiftly, and ensuring sustainable growth for your business on Amazon.

How Do We Help

At Novi Global, we specialize in comprehensive Amazon account management, offering a suite of services designed to help sellers navigate and thrive on the Amazon platform. By partnering with us, you can focus on growing your business while we handle the complexities of Amazon account management, ensuring sustainable success and compliance with Amazon’s policies.

Our Service

  • Account Suspension Appeal

    Craft and submit personalized appeal letters addressing the specific reasons for your account suspension, ensuring a higher chance of reinstatement.

  • Listing Removal Appeal

    Develop and submit effective appeals for reinstating product listings that have been removed due to policy violations or other issues.

  • Policy Violation Appeal

    Assist in appealing policy violation warnings by analyzing the violation, gathering necessary documentation, and drafting a compelling appeal.

  • Intellectual Property (IP) Complaint Appeal

    Provide assistance in addressing and appealing intellectual property complaints filed against your account, including sourcing proper documentation and crafting a strategic response.

  • Performance Metric Improvement

    Develop action plans and appeals for improving performance metrics such as Order Defect Rate (ODR), Late Shipment Rate (LSR), and other key performance indicators that affect account health.

  • Negative Feedback Removal

    Appeal for the removal of unjust negative feedback from your account, ensuring that your seller rating remains high.

  • ASIN (Amazon Standard Identification Number) Reinstatement

    Assist in appealing for the reinstatement of suspended ASINs, ensuring that your key products are back on the marketplace.

  • Trademark and Brand Registry Appeals

    Help with appeals related to issues with Amazon’s Brand Registry or trademark disputes, ensuring your brand’s protection and integrity.

  • Account Reinstatement Strategy Consultation

    Provide one-on-one consultation to develop a tailored strategy for account reinstatement, including preventative measures to avoid future suspensions.

  • Compliance Training

    Offer training and resources to help you and your team understand Amazon’s policies and maintain compliance to prevent future issues.

Case Study

Case Study 1

Client: Healthcare Essentials

Challenge: The client was struggling with low visibility and high advertising costs.

Solution: We conducted a thorough keyword analysis and restructured their PPC campaigns, focusing on high-converting keywords and optimizing bids.

Results: Achieved a 50% increase in sales within three months and reduced ACoS (Advertising Cost of Sales) by 30%.

Case Study 2:

Client: Home Comforts

Challenge: The client faced inventory management issues leading to frequent stockouts and lost sales.

Solution: Implemented an advanced inventory forecasting system and streamlined their supply chain processes.

Results: Implemented an advanced inventory forecasting system and streamlined their supply chain processes.